Returns & Exchanges

We want you to be fully satisfied with your welding gear. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all accessories, manuals, and protective gear are included in the box.

3

Ship the Item

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship out your replacement item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing